Testimonials From Our Customers

 

Committed to great serviceAt Perfect Air we want you to be delighted with the standard of service you receive. But you don't have to take our word for it, read from our other customers below:

 

"It gives me great pleasure to extend our sincere appreciation for the great professional job your company has done installing our new High Efficiency Furnaces and Air Conditioners. Your crew was exceptionally courteous and respectful. Once they completed the installation, they left our basement so clean and tidy. We have been highly impressed with the entire process from purchase to finish.

We take great pride in recommending your dealership to anyone who is looking for a dependable heating and air conditioning dealer. Please feel free to use our reference.
"

Yours truly,
Dr Uppal
Naperville, Il. 60564

 

"I just wanted to thank you for your overall superior and courteous service. During the summer we were in a situation where my wife and I were about to leave on a vacation, while my mother was coming to watch the kids. Three days before we were to leave, the air conditioner went out. Yes it was June, and HOT and really put us in a predicament. My wife began calling different companies in the Naperville area to come out and fix the unit we had. It was discovered that it was time to replace the unit, as repairs were not a cost-effective option. While working with the different local companies, Perfect Air really stood out regarding the evaluation of the situation and provided a sound recommendation with a very fair solution. Of all the companies that we were talking with Perfect Air’s overall customer service, up-front candidness, and superior product provided us with a true comfort level in this company. We felt that not only did Perfect Air have the ability to provide immediate services, that your service representatives and company had a philosophy of truly having continued service after the sale. It was my wife that made the final decision to work with this organization, and I am thrilled with the choice she made."

Thank you again,
D Elliott
Naperville, Il. 60564




"We have been very satisfied in the service provided by Perfect Air Conditioning & Heat. Our rooftop unit died on us and with the cold weather we had an urgent need to replace it. We checked around and found Perfect Air to be fair and competitive in price. The unit was promptly installed and is functioning very well.

We look forward to a lasting business relationship as we anticipate the same promptness and professionalism you have given us at installation when maintenance is performed each year."

Sincerely yours,
Dr. Goldenson
Dupage River Animal Hospital
Naperville, Il. 60540


"I was so pleased with the air conditioner you installed that I wanted to write you a letter to express my satisfaction. Your installers were both timely and polite. The work was done quickly and efficiently. I am very pleased with the performance of the air conditioner.

I would happily recommend you to anyone. Keep up the good work!"

Sincerely,
E Cerne
Naperville, Il. 60540



"We would like to thank you for the outstanding service you gave us! There are very few companies that stand behind their work. Justin was polite, skilled, and very professional. We feel fortunate to have found your company and will remain loyal customers. Our friends and neighbors have heard how you stood behind your work on our heater. We will recommend you to anyone that needs air conditioning or heating repairs."

Sincerely,
C & G Campbell
Naperville, Il 60565



"I just had your servicemen put in a complete heating & cooling system. I am writing to tell you how pleased we are with the way they work. They are most pleasant. The units work together very well and your guys did a terrific job. They deserve to be commended for their work! We can’t tell you how pleased we are with the way the system works, and you’ve got great people working for you & representing you. Oh and when Justin came with the estimate, I must tell you he represented you very well! Well dressed, well mannered, not pushy, nor aggressive to sell & left it up to us to make a decision! We made our decision that night! Again, thank you very much for a job well done."

J &P Di John
Lisle, Il. 60532 


"Earlier this year my furnace was in need of some repairs. I called Perfect Air from the Yellow Pages hoping to find an honest, dependable and reliable service experience. I was more than pleased with Perfect Air to say the least. Your service man arrived on time and quickly identified the problem and my furnace was repaired quickly. In the process I inquired on the longevity of my very old furnace and after some discussion I felt it would be in my best interest to purchase a new one. He was back a couple of days later to install the furnace. The installation crew was courteous, friendly, and completed the job in one day. They cleaned up everything and installed a new thermostat which has really been a big help.

I was so happy with the quality of service I called back to have my air conditioner serviced. I had heard horror stories on how many ways you can be taken when having your air conditioner serviced and I am happy to say none of that happened. I will continue to use Perfect Air for all of my furnace and air conditioning need in the future."

Sincerely,
J Waters
Woodridge, Il 60430


"Just wanted to let you know that I am very pleased with my new A/C unit that was installed 2 weeks ago.

More importantly, I wanted to tell you that the people that you sent to my home were extremely helpful and went beyond “the call” the man who gave the quote noticed that my vent areas were not sealed and that I needed a small section of flex tubing to be replaced. I have used several companies and it was so refreshing to have a contractor look at the entire job instead of the minimum amount necessary to make the sale.

In addition, the men that installed the A/C unit were polite and very accommodating."

Thank you again for superior service,
K Anderson
Naperville, Il. 60540

 

"The furnace is working great!  Yes, Yes, Yes!   Never realized the entire house could be comfortable all at the same time.  When I go downstairs after a comfortable night upstairs, voila!, it’s just as warm on the lower level. Can’t say “thank you” enough to you and your entire staff.  Really, working with you, Aaron, Margie, Bobby and Garrett was a positive experience."

Christine

"I contacted Perfect Air this morning per recommendation of my neighbor, and requested service before noon…What a nice surprise…your tech was professional, skillful, and timely…a keeper. You did walk your talk. Call Perfect Air!"

Sincerely,
J Carlinson
Aurora, Il. 60504


"Perfect Air installed a new air conditioner in our home. While the service technician was here, we asked him about the possibility of installing a hotel style heat/air conditioning unit in our 3 season room. We had asked this question to other service people from different companies in the past, but got no satisfactory answers. Your service man was very helpful. He followed through and installed a mini-split heat pump system in that room. We are so happy with it. We can now use that room year around. Job well done guys!"

Thank you,
J & B Van DeWiele


"I just wanted to say thank you to everyone at Perfect Air for the great job that you all have done installing and servicing my new heat pump unit. The installation team was very courteous and did an exceptionally nice job all around. I want to also give a special thanks to Justin for all of his time, effort, knowledge, and expertise. From the very beginning he has been able to answer any and all of my questions about the system and has really helped me understand more about the system that we chose for our home. I am a Civil Engineer, trust me, I had a lot of questions. He did a tremendous job selling Perfect Air to us when we were choosing a contractor. His bid was not the lowest one I received, but I felt that the other contractors could not even come close to measuring up to Perfect Air. I have already tested that service promise and so far it has been fulfilled. Last Friday I phoned Perfect Air at 6PM and within 5 minutes Justin called me back. He and another technician were at my house within an hour and adjusted something minor in my unit.

To sum it up, it’s nice to finally get what I was promised, and then some! These days promises are rarely kept, and just getting what your promised becomes a battle more often than not. Getting more than you were promised? GIVE ME A BREAK, THAT ALMOST NEVER HAPPENS.

If you EVER need a reference, send them my way!"

Thanks again,
D Birch
Austin Engineering Company


"I have had the opportunity to work with Perfect Air on two separate occasions for home heating and cooling needs. The first reason that I went with this company was the price. After getting proposals from several different companies, yours was the best price. Many of the quotes were for the exact same product. After I had the work completed, I had a couple concerns, but they were addressed by your technicians the same day!

The work that I had done was completed very quickly and the work area was cleaned up thoroughly. I have told several people at work and friends of ours about the service I received. I hope that you will earn new customers because of that. In today’s business world, it is hard to find contractors that will do the job the way you expected it. In the future I will contact your company for all of my heating and cooling needs!"

Sincerely,
J Smith
Downers Grove, Il.



"I am pleased to inform you that after a couple hours of trouble-shooting with my A/C, that it is up and running again. Turns out the old thermostat was to blame. I can't tell you how much I appreciate your assistance over the phone. (3 Times at that) I will refer you guys to everyone I know. Thanks and keep up the good work."

Sincerely,
K Wilson


"Just thought I would pass this along. I am very pleased with my furnace purchase from Perfect Air. The two main reasons that I chose Perfect Air was your company and you, Justin. I liked your style, your knowledge and your personality. Blake and Joe did a great job with the install."

Sincerely,
M Prince
Area Financial Sales Manager
Steelcase Financial Services
Naperville, Il.


"I wanted to tell you how happy I was with the installation of the A/C and fresh air ventilation system yesterday. It was clearly their first attempt at the latter, and they kept at it to get it done right. They were not only professional and courteous, but they even went so far as to hold off on testing the A/C because it was barely 70 degrees and they wanted to make sure that it got a fair test on a warm day, and wanted to prevent damage the unit that might still be cold. In other words, they cared more about the thing than I did, which is pretty rare anymore. So, I am very happy with the job and my neighbor is already asking about how it went since he is considering a replacement."

Sincerely,
T Kappel
Naperville, Il.


"Karen and I were very satisfied with the installation of the equipment we purchased. The heater, electronic filter and humidifier look to be of the highest quality. The installers were professional and answered all of our questions. We would not hesitate to use your company again. Thank you."

Regards,
E & K Westerdahl
Oswego, Il.

 

"I wanted to let you know how happy we are with the job Paul did today.  He installed everything properly and with an eye on usability and neatness.  He explained how everything works and how to maintain it.  Thank you very much for your help and for hiring wonderful people!"

E Walker,

Naperville, Il

 

“Technician was great, knowledgeable, and smart. He was very pleasant too.”

S Albach

Naperville, IL 60540

 

“One never looks forward to HVAC problems…but I don’t dread them now.”

B Sheridan

Naperville, IL 60565

 

“He came late at night and was very courteous. He spoke to us on the phone prior to coming and gave us an idea of what he thought it was. He came – was right – fixed it and all was well!”

C Vonnahme

Naperville, IL 60564

 

“Great overall. Did your company proud!”

K Zilka

Naperville, IL 60540

 

 

“Jake is courteous and efficient!”

K Lagoia

Naperville, IL 60540

 

“Perfect Air have always done a great job with our equipment. They installed it and have done all the maintenance work on it. They are very neat and tidy and meticulous with their work. We have referred other customers to them.”

D Korte

Naperville, IL 60563

 

“They are very careful and always very polite and courteous. They always explain things they are doing and bring attention to things that need attention. This makes us confident in their abilities and makes us call them back each year in the spring and fall.”

S Madden

Naperville, IL 60565

 

"I just wanted to drop a note to Perfect Air to let you know how pleased we have been with your service so far. As a new customer, we originally had a service call for our humidifiers and our furnace checked out. Subsequently, we have signed on as a Service Partner and had our air-conditioning condensers outside fixed and updated with all new connections/hoses, etc., with work to be completed in the Spring. Our service man, Jake, was polite, efficient and on time...I know it's easy to complain about service, but when a company does a good job, I think it's important that this story is told as well. Thanks to the Perfect Air team and look forward to working with a H and AC company that is reliable."

J Angel

Glen Ellyn, IL 60137

 

"Dear Blake, I want to thank you for the wonderful service we received from you during that hot week this month.  Your prompt response  with the unforeseen expense of a new air conditioner on top of the furnace was greatly appreciated.  The installers were professional and cleaned up everything to perfection.  You have a customer for life now."

T Walsh

 

 

"I was so happy with the explanation and proposal done by Aaron Garske.  He understood my situation, pointed out the options and was so prompt getting back to me.  I felt so comfortable, I decided to have the new furnace and a/c installed by Perfect without contacting for any other bids!  The crew that did the installation was great.  Garet and Sal were professional, prompt, clean and were very efficient in completing the job. I am so excited that I decided to do this.  The entire process was painless.  I asked Aaron what other services you provide so that I can make a note to call Perfect Home Services first.  And I am happy to refer your company to my friends and family. Many thanks."

L Budimir

 

"I wanted to let you know how my furnace performed over the winter.  We went back and forth a few times regarding the sizing of everything.  Other companies quoted me much larger furnaces.  To be honest, I wasn’t convinced it was big enough but you guaranteed it was sized correctly.  You’ll be happy to know that my house was toasty warm throughout the winter including the many -20 to -30 mornings.  It was a noticeable improvement as the temps were much more even throughout the house.  Most of the time you can’t even hear it running.  I’d consider myself a satisfied customer.  Can't wait to see how the AC goes this summer."

David Bishop

Aurora, IL.

 

"Just wanted to say thanks Bobby and his team that installed air conditioner last night in the pouring rain.  My wife and I where both surprised that they finished considering the conditions.  Also would like to say that Todd who originated our service was very professional and understanding.   Thanks the Hudeceks."

W Hudeck

 

"Just a note to let you know how pleased we are with your service. I was having problems with my solenoid valve (purchased a new one), didn’t  work and called Perfect  for a solution.  Your service man “Mike” spent a lot of time to figure out the problem. It was inside the furnace. HE did a great job!  Kudos to your company and to Mike. Please let him know how grateful we are to him and your company."

J DuVall

For all your air conditioning, heating and air quality needs across all Chicago suburbs, call and speak with Perfect Air today.

 

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